Sunday, January 17, 2010

Legendary Blizzard Customer support at work!

I wake up this morning to find an email in my inbox telling me my battlenet password had been changed. So I'm thinking "Aw sheeit" as I go ahead and change it back and log in.

Basically all my characters are naked and their money is gone, but as some consolation it looks like I interrupted them halfway because a few of my bags and items are still there. Oddly enough my paladin was actually floating beneath the main landmass of Dragonblight. How he got down there I have no idea.

So I'm a little sad, but I figure blizzard might be able to fix it, so I open up a ticket, but then a couple minutes later I get disconnected from the server with a notice that my account had been closed, and I get an email in my inbox moments later.

"Reason for Closure: Terms of Use Violation -- Exploitative Activity: Abuse of the Economy

This account was closed because one or more characters were identified exchanging, or contributing to the exchange of, in-game property (items or gold) for "real-world" currency. This exchange process negatively impacts the World of Warcraft game environment by detracting from the value of the in-game economy."

Fucking wonderful. Not so much as a question, a look through my account history...nothing...just an immediate ban ON AN ACTIVE SUBSCRIPTION. I guess all the money and time I've given blizzard since warcraft 2 isn't enough for the goddamn benefit of the doubt.

Hal

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